Privacy Policy

RemitBuild ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect the following categories of personal data:

• Identity data: full name, date of birth, government-issued identification.
• Contact data: email address, phone number, postal address.
• Financial data: payment details, escrow transaction records, invoice data.
• Project data: construction documents, milestone records, inspection reports, photographs.
• Usage data: IP address, browser type, pages visited, session duration.

2. How We Use Your Data

We use your personal data to:

• Operate and manage your construction project and escrow account.
• Verify the identity of clients, contractors, and project managers.
• Process payments and release milestone funds.
• Communicate project updates, alerts, and notifications.
• Comply with applicable legal and regulatory obligations.
• Improve our platform and personalise your experience.

3. Legal Basis for Processing

We process your data on the following legal bases: contractual necessity (to perform the services you have engaged us for); legal obligation (to meet regulatory requirements); legitimate interests (to improve our platform and prevent fraud); and, where required, explicit consent.

4. Data Sharing

We do not sell your personal data. We share data only where necessary: with verified contractors and inspectors assigned to your project; with regulated payment and escrow service providers; and with regulatory or law enforcement bodies when legally required. All third-party partners are bound by strict data processing agreements.

5. International Transfers

RemitBuild operates across multiple jurisdictions. Where we transfer personal data outside your country of residence, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

6. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project records are typically retained for a minimum of seven years following project completion for audit and regulatory purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data where legally permissible.
• Object to or restrict processing.
• Data portability where processing is automated.

To exercise any of these rights, contact us at info@remitbuild.com.

8. Cookies

We use essential cookies to operate the platform and optional analytics cookies to understand usage patterns. You may disable non-essential cookies in your browser settings without affecting core functionality.

9. Security

We employ industry-standard security measures including encryption at rest and in transit, role-based access controls, and comprehensive audit logging. We conduct regular security reviews and vulnerability assessments.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email and update the "Last updated" date at the top of this page.

11. Contact Us

For privacy-related enquiries, please contact: info@remitbuild.com or via WhatsApp at +44 776 122 9994.